Terms and Conditions


As a Supplier to Pacific Aerospace (PAC) you agree to comply with these purchase order terms and conditions listed below with respect to any product or services provided to PAC.

Special Processes

Supplier shall provide all material and process certifications for any special processes for any shipment.

Certifications and Certificate of Conformance

All shipments shall require certificates of conformance, material certifications, process certifications, and inspection reports (if required).

Shelf Life

Materials that have a limited shelf life shall be marked accordingly and supplier shall provide the date of manufacture and the date of expiration. Suppliers shall not deliver materials with a shelf life that has less than 75% of the life remaining without written approval from PAC.

Configuration Management

Supplier shall manufacture products to the specifications supplied by PAC in the form of drawings, digital data, written communication and PO notes. Supplier shall not substitute or deviate from the configuration without written consent from PAC. All shipments shall include CofC, material certifications, and process certifications verifying the methods used.

Flow Down

Supplier shall flow down these requirements to any sub tier suppliers used to manufacture product for PAC.

Counterfeit and Fraud Prevention

Supplier shall have a counterfeit and fraud prevention procedure in place and shall actively be involved in preventing counterfeit materials or fraudulent materials from being delivered to PAC. Supplier shall provide certificates of conformance and material certifications to show proof of material conformity.

Record Retention

Supplier shall maintain records of inspections, tests, and process controls called for by this contract. Records shall be retained and made available for a minimum of 7 years.

Non-Conforming Product

Supplier shall obtain PAC’s written approval with respect to the disposition of any non-conforming products or materials. The supplier shall obtain written approval prior to shipping any non-conforming materials. Supplier shall inform PAC of any non-conforming material previously shipped in the past.

Corrective Actions

In the case of non-conforming materials, PAC may require supplier to perform corrective actions and require approval upon acceptance of said corrective actions.

Delayed Delivery

Supplier shall notify PAC as soon as they are aware of late delivery and shall provide a contingency plan to catch up. Supplier shall make every attempt to supply materials on time per the delivery date set forth on the purchase order.


All shipments shall be packaged in a manner to protect the product from damage during shipment. Shipments shall be inspected upon receipt and damaged product will be the supplier’s responsibility.

Receiving Inspection

Shipments will be inspected for conformity upon receipt. Non-conforming product will be rejected.

Right of Access

PAC shall be granted the right to review, at Supplier’s facility, all applicable non-proprietary (as determined by Supplier) Supplier and sub-tier Supplier records involved in fulfilling the Purchase Order requirements to ensure conformance with the requirements.


Suppliers shall hold all information received from PAC in confidence and no third-party request for information will be authorized unless approved, in writing, by PAC.